Service

At Lockard & Williams, we pride ourselves in providing a higher level of service. In a high-tech world, you can rest assured that our people are the key ingredient to a successful relationship.

Technology

Lockard & Williams uses a state-of-the-art computer system that allows us an almost paperless process with instantaneous access to claim information.  This means we can analyze and process claims much faster than historically possible, providing better service for both the employee and the employer.

Forecasting and Planning

Lockard & Williams provides claims reports on a monthly basis, rather than quarterly, semi-annually or annually.  Reports include aggregate retention, claims summary, claims analysis and claims activity.  Lockard & Williams provides clients with the real-time information necessary to allow for on-going decision making and control of your budget dollars.

Education and Compliance Consulting

Lockard & Williams offers our clients what they need to make informed decisions.  The result is peace of mind!

Lockard & Williams is an active member of the Society of Professional Benefit Administrators (SPBA), which enables us to watch trends, shape legislation through direct input and analyze issues that affect employee benefits today and for the future. Lockard & Williams’ primary objective is to allow each of our clients to make the Right Benefit Decisions, because we provide them with the Right Information for today’s changing times. We take pride in treating people ethically according to the highest standards of honesty and integrity. Lockard & Williams provides long term relationships and a higher level of service. We welcome the opportunity to assist you in designing a plan to achieve your financial goals. The satisfaction of every client is our most important job at Lockard & Williams!